Mascom

Profile & Ownership

• Founded on 17 Feb 1998 by Strive Masiyiwa, with its HQ in Gaborone.

• It’s a private company, co‑owned: Botswana Public Officers Pensions Fund (60%) and Econet Wireless via MTN Group (40%).

• Led by CEO Dzene Makhwade‑Seboni since 2019, with Tobokani Rari as Chairman and Lilly Sullivan as CIO.

🛰️ Coverage & Market Share

• Mascom’s network reaches 95%+ of Botswana’s population, covering even remote villages.

• Holds the largest market share in the country at approximately 43%, followed by Orange (39%) and BTC (18%).

• Technology progression: launched 2G → EDGE (2004) → 3G (2008) → 4G/LTE (pilot in 2012) → introduced 5G pilots in early 2022 in Gaborone.

📶 Services & Innovation

• Mobile services: prepaid, postpaid, EDGE, 3G, 4G, 4.5G, FTTH, 4G wingle, and rolling out 5G.

• Value‑added services: include MySpot, MyTunez, MyZone, Nzamele, Gift/Collect SMS, push settings, and airtime alerts.

• MyZaka mobile money: offers payment services and even mobile‑device financing via MyZaka Flexi, launched in May 2025.

• Fixed broadband: launched FTTH (homes & fiber network since 2013), plus online billing, direct BPO subsidiary, VOD, TV streaming, and ecommerce initiatives.

🌱 Community & CSR

• Pioneering rural connectivity through the govt‑backed “Nteletsa 2” project and local‑run Mascom Kitsong Centres offering internet, recharge, and electricity services.

• Supports ICT in education: connected 623 government schools by 2019 via the e‑Schools project.

• Active in community programs: initiatives like “Mascom 3-for-3” focus on youth and girls’ empowerment, and nationwide events during WTISD.

📞 Contact & Service Points

• Head Office: Plot 4705/6 Botswana Road, Main Mall, Gaborone.

• Contact lines: Prepaid – 124, Postpaid – 129; International callers: +267 7469 3500.

• Widespread presence: numerous service centres across Botswana—check their website for the nearest location .

⚙️ Network & Technical Specs

• Operates on GSM 900 MHz and UMTS 2100 MHz bands, with extensive coverage confirmed via crowd‑sourced data.

• Ongoing fiber rollout: part of FTTH deployment since 2013, aligning with Botswana’s Trans‑Kalahari infrastructure.

🔭 Outlook

• Positioned for further growth with 5G expansion, fixed broadband market entry, and digital‑finance offerings.

• Well‑placed to leverage government and BoFiNet’s national infrastructure upgrades aiming at higher speeds and lower data costs.

• Continues strengthening its role in digital inclusion through innovative community and educational support programmes.

In summary: Mascom is Botswana’s foremost telecom provider—deeply rooted in rural and urban connectivity, technologically advanced, socially invested, and a dominant force in the marketplace.