About Company
MRI Botswana Limited is a premier healthcare provider in Botswana, with over 25 years of experience delivering integrated and innovative health services. Initially renowned for its emergency medical services, MRI has expanded to cover outpatient clinics, pharmacies, training, and contact‑centre solutions.
Main Business Units
MRI Botswana currently operates six distinct units:
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Medical Rescue – 24/7 emergency response via ground and air ambulances.
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MRI On‑Site – Customized occupational health services at client locations.
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MRI Contact Centre – Outsourced inbound/outbound call centre operations.
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MRI Training Academy – Certified courses such as First Aid, BLS, fire safety.
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Prime Health Pharmacies – Chain of convenient community pharmacies.
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Prime Health Medical Practice – Outpatient clinics offering integrated care.
🚑 Medical Rescue (EMS)
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Nationwide ambulance coverage (11 ALS ambulances + 3 rapid‑response vehicles).
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Fixed‑wing (Beechcraft King Air 200) and light‑aircraft regional air evacuations.
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Hospital transfers domestically and internationally (e.g., South Africa).
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Medical standby for events, schools, metro cover, and remote areas.
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Call centre staffed by medical professionals: dial 992 (local toll‑free).
Packages Available
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Metro Cover: Emergency on‑site care, tele‑advice, training & CPR demos.
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Metro School Package: Student/staff medical cover, standby services.
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Access Cover: Remote-area access to EMS and air evacuations, paid per use.
🎓 Training Academy
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Accredited training by Botswana Training Authority (BOTA) and American Heart Association (AHA) via Resuscitation Council of Southern Africa – offering professional-level BLS and first responder courses.
📞 Contact Centre & On‑Site
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Operates a 24/7 medical desk and contact centre serving healthcare and broader social services.
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Provides occupational health services tailored to corporate and remote-site operations.
🌐 Digital & Tech Integration
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Recently adopted Microsoft Azure and Power BI systems to integrate disparate departmental data, enhancing decision-making and patient care.
📍 Location & Contacts
Head Office (MRI House)
Plot 60601, Block 7, Gaborone, Botswana
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Tel: (+267) 39 030 66
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Emergency: 992
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Intl Helpdesk: +267 390 1601; Mobile/WhatsApp: +267 713 22361
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Email: medicaldesk@mri.co.bw
Why It Matters
MRI Botswana is a flagship integrated health services provider, excelling at emergency response while supporting community health through training, pharmacies, clinics, and scalable occupational health solutions. Their comprehensive offerings make them a trusted partner in local and regional healthcare delivery.