Job Description

Posted 5 hours ago

Key Responsibilities:

• Manage and oversee all daily operations of the eco camp to ensure a seamless and exceptional guest experience

• Lead a team of housekeeping, kitchen, and maintenance, fostering a positive and efficient work environment

• Monitor and maintain high standards of service delivery, cleanliness, and guest safety

• Handle guest relations with professionalism, ensuring all needs are met with personalized attention

• Manage camp inventory, supplies, and procurement processes, ensuring sustainability principles are applied

• Collaborate with guides and coordinate activities to ensure smooth execution of safaris and other guest experiences

• Monitor and control camp budgets, expenses, and reporting to Operations Manager and head office

• Ensure full compliance with environmental and safety regulations, including waste management, water usage, and fire safety protocols

• Coordinate logistics including staff shifts, guest transfers, and emergency procedures

• Liaise with local communities and conservation partners to promote responsible tourism

• Conduct regular staff training and performance evaluations

• Maintain the overall appearance, ambiance, and eco-friendly operations of the camp

Qualifications and Skills:

• Diploma or Degree in Hospitality Management, Tourism, Environmental Management, or related field

• Minimum of 3–5 years’ experience in lodge or camp management, preferably in remote or wilderness settings

Tagged as: Lodges Of Botswana

Skills: