Helpdesk Operator Intern at Technique (PTY) Limited
Job Description
Technique (PTY) LTD t/a Nashua Botswana an Information Communication Technology (ICT) company focused on providing office automation, products, and services to a broad spectrum of clientele, both private and government, has a vacancy for the position of Helpdesk Operator Intern (OSM) tenable in Gaborone, Botswana.
Helpdesk Operator Intern
Essential Functions & Main Duties
• Investigates and writes incidents reports to the clients.
• Monitoring surveillance system (Hik Vision).
• Maintain records, writing detailed reports at the end of shifts.
• Following Standard Operating Procedures for surveillance operations to ensure consistency and effectiveness in their role
• Responds to alerts and reports to relevant authorities.
Qualifications
Education/ Certification/ Experience Required
• A Diploma in Computer Engineering or equivalent
• Basic knowledge about computing and CCTV related systems
• Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team
• 0-2 years of experience
Competencies Required
• Proficiency in MS Suite applications
• Strong understanding of Computer Science principles and practices.
• Excellent analytical skills.
• Demonstrated experience with computer hardware and software installation
• Familiarity with technical concepts and operating systems
• Excellent problem solving and troubleshooting skills
• Ability to work independently and as part of a team.
• High attention to detail and strong organizational skills.
How to apply
- Suitably qualified applicants should forward their applications along with CV and educational qualifications, with the subject “Helpdesk Operator Intern Application” to: Human Resources Officer Nashua Botswana P O Box 40439 Gaborone through the following e-mail address: recruitment@nashua.co.bw NB: ONLY emailed applications will be accepted. ONLY shortlisted applicants will be contacted. Closing Date: 28th August 2025
Skills:
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