Job Description

Posted 2 weeks ago

The Role:

We are looking for a friendly, organized, and professional Receptionist to be the welcoming face of our venue. As the first point of contact for clients, guests, and vendors, you’ll play a key role in delivering exceptional customer service and supporting the smooth operation of events.

Key Responsibilities:

* Greet and assist visitors, clients, and vendors with warmth and professionalism.
* Handle phone calls, emails, and inquiries with prompt and clear communication.
* Manage appointment scheduling, venue tours, and calendar coordination.
* Provide administrative support to the events and operations teams.
* Maintain a tidy and welcoming reception area.
* Ensure guests are directed appropriately and receive the information they need.
* Assist with basic office duties such as filing, data entry, and invoicing support.

What We’re Looking For:

* Previous experience in a receptionist or front desk role (hospitality/event industry preferred).
* Excellent communication and interpersonal skills
* Strong organizational and multitasking abilities
* Professional appearance and demeanor
* Comfortable working in a fast-paced, client-focused environment
* Proficiency in Microsoft Office and basic office equipment
* Flexible schedule, including some evenings and weekends depending on events

Requirements:

* Minimum 2 years of experience in a receptionist or front desk role, preferably in an event, hospitality, or a customer-facing environment.
* Strong organizational and multitasking skills.
* Excellent verbal and written communication.
* Proficiency with Microsoft Office and booking software (e.g., EventPro, VenueOps, or similar will be added advantage).
* Positive attitude and polished appearance.
* Availability of working flexible hours, including evenings and weekends.

Tagged as: Pacers Experimental Events

Skills: