Whether you’re trying to register for a mandatory compliance exam or simply accessing your exam schedule, facing confusing or poorly explained login pages can be frustrating. If you’re someone who needs to access FAIS-related exams and professional development activities, the Moonstone Login Moonstone Login portal is your go-to platform. But let’s face it: not everyone finds these platforms intuitive at first glance.
This article walks you through everything you need to know about the Moonstone Login Moonstone Login process—how to register, what information you need, how to reset a forgotten password, and how to manage your personal and professional details. It’s practical, clear, and designed to save you time.
What Is the Moonstone Login Moonstone Login Portal?
The Moonstone Login Moonstone Login portal—officially located at https://www.faisexam.co.za/login—is your secure access point for managing regulatory exams and activities under Moonstone Information Refinery. It’s built to support individuals within South Africa’s financial services industry who need to register for the FAIS Regulatory Examinations or other professional development activities.
This platform isn’t just a login page; it’s a comprehensive system where you:
-
Register for exams
-
View venues and schedules
-
Manage contact and employer details
-
Receive results and notifications
First-Time User? Here’s How to Register
If you’re new, click the “Click HERE to register” link on the login page. The registration process is straightforward but requires accurate input based on your official ID documents.
Here’s what you’ll need:
Personal Details
-
RSA ID / Passport Number*
-
Full Names and Last Name (as per ID)
-
Optional: Upload a scanned copy of your ID or Passport
-
Race, Gender, Title, Language, Nationality
-
Date of Birth* (in mm/dd/yyyy format)
-
Disability status
Contact Details
This becomes your official correspondence point:
-
Primary Email* (used for results)
-
Second Email (optional)
-
Phone Number* and Mobile Number
-
Fax (optional)
-
Newsletter subscription: Yes/No
Work & FSP Details
-
Department or Branch
-
Employer Name and Employee Number
-
Work address details
-
If not linked to a Financial Services Provider (FSP), type “None” under:
-
FSP Name*
-
FSP Number*
-
Professional Details
-
Role, Industry, Occupational Category
-
Main Qualification, Job Title*
-
Company Branch, Cost Centre, Employee Group
Once everything is filled in, click CONTINUE to finalize your profile.
🔗 Registration Page: Register Here
Returning Users: The Moonstone Login Moonstone Login Process
Already registered? Use the same login link and input the following:
-
ID/Passport Number
-
Password
You can choose the “Remember Me” option if you’re logging in from a secure personal device.
If you’ve forgotten your password, click on the Forgotten/Change Password? link or visit the direct password reset page:
🔗 Reset Password: Forgot Password
You’ll be asked to provide your ID/Passport Number, and an email will be sent to your registered address with reset instructions.
Managing Your Moonstone Profile
Once logged in, you gain access to several useful sections:
1. Register for Exam/Activity
Quickly enroll for exams you’re eligible for based on your role and qualifications.
2. Venues and Schedule
Plan in advance by checking the latest venue availability and upcoming exam dates. This feature is particularly helpful for avoiding last-minute stress.
3. Update Personal or Work Details
Your profile isn’t static—if you change employers, addresses, or even your surname, it’s essential to keep your profile updated. Login and update any section without needing to re-register.
Tips for a Smooth Moonstone Login Moonstone Login Experience
-
Bookmark the Login Page
Keep https://www.faisexam.co.za/login saved in your browser. -
Use the Same ID Format
Make sure the ID/Passport number matches what you used during registration. -
Use a Valid Email
All critical information—including results and reminders—will be sent to your primary email. -
Don’t Skip Required Fields
During registration, any field marked with an asterisk (*) is mandatory. Double-check before hitting “Continue.” -
Save Confirmation Emails
After registration or updates, save any emails received from faisexam@moonstoneinfo.co.za for future reference. -
Keep Your ID Copy Ready
A scanned ID helps verify your identity and is often required for first-time registration or re-verification.
Technical Support and Contact Info
If you encounter technical issues or have questions about exam content or eligibility, help is just a call or email away:
-
📧 Email: faisexam@moonstoneinfo.co.za
-
☎️ Phone: 021 883 8000
-
📠 Fax: 086 244 3376
You can also use the “Contact Us” and “Help” links on the homepage for additional support.
Why the Moonstone Login Moonstone Login Portal Matters
With growing compliance requirements in the financial services industry, staying ahead means more than just passing exams—it means managing your profile and activities efficiently. The Moonstone Login Moonstone Login system makes it easier to do just that.
By streamlining access to registration, venue details, and official communications, this portal empowers professionals to stay focused on their growth and responsibilities.
Conclusion
The Moonstone Login Moonstone Login system is more than just a login page—it’s the central hub for your regulatory and professional development journey. From signing up for your first exam to managing your career details, everything is built with you in mind.
If you haven’t already, bookmark the portal, double-check your details, and keep your login credentials safe. You’ll thank yourself when exam season rolls around.