Pastel Login Sage Login Guide: How to Access Your Account

If you’ve ever found yourself staring at the Pastel Login Sage Login screen, unsure of which customer number to enter or where to retrieve your password, you’re not alone. Many users of Sage Pastel Accounting software hit a wall at the login stage—especially if it’s been a while since their last session or if they’re managing multiple software platforms.

The good news? Getting into your Sage Pastel Accounting portal doesn’t have to be a guessing game. Whether you’ve forgotten your customer number, need to reset your password, or you’re setting up an account for the first time, this guide breaks down the entire process—clearly and simply.

Why the Pastel Login Sage Login Process Matters

Your Pastel Login Sage Login credentials are the gateway to managing your company’s accounting data efficiently. Without access, you’re locked out of vital features like tax filing, invoicing, reporting, and payroll functions. For finance teams and business owners, even a short delay can disrupt workflows and decision-making.

This post is designed to make sure that doesn’t happen. Below you’ll find step-by-step help, direct links, recovery options, and tips for keeping your login details secure.

Accessing Your Sage Pastel Account

To access your account, visit the official portal here:
👉 https://portal.sage.co.za/accounting

Here’s what you’ll need:

• Customer Number

• Password

Once you’re on the login page, simply enter those two details and click Sign In.

If you’re logging in for the first time or you’re helping someone else through it, here’s a closer look at what each field means and how to retrieve your information if needed.

Finding Your Sage Pastel Customer Number

If you don’t know your Customer Number, don’t worry—there are two ways to find it:

1. Via Your Sage Software

   • Open your Sage software.

   • Go to the Help menu.

   • Click About.

   • You’ll find your Customer Number listed there.

2. Request it by Email
   If you don’t have access to the software, head to this link:
   👉 Forgot Customer Number

1. • Enter your Sage Pastel Serial Number.

   • Click Submit.

   • Your Customer Number will be sent to the email your company has on file.

Pro Tip: Double-check your inbox’s spam or junk folder just in case the email doesn’t arrive in your main inbox.

Resetting Your Sage Login Password

Passwords can be tricky—especially if your team rotates roles or manages several logins. If you can’t remember your Pastel Login Sage Login password, here’s how to reset it:

1. Go to the password reset page here:
   👉 Reset Password

1. Enter your Customer Number.

2. Click Sign In and follow the on-screen instructions to complete the 3-step reset process.

   • You’ll typically receive a reset link via the email associated with your account.

   • Follow the prompts to set a new password.

Tip: Choose a secure password with a mix of letters, numbers, and special characters to prevent unauthorized access.

Creating a New Sage Account

If you’re new to the Sage ecosystem, setting up your account is straightforward. On the main login page, click on Create Account/Reset Password to get started.

• Follow the prompts to provide your company’s information.

• Have your Customer Number and Serial Number ready.

• Once set up, you’ll have access to the full range of accounting features within the Sage portal.

Troubleshooting Login Issues

Still stuck? If you’ve gone through all the above steps and can’t get in, don’t panic. Here are some things to double-check:

• Wrong Serial Number: Make sure there are no typos when entering your Sage Pastel serial number.

• Outdated Email on File: If your company email has changed and you’re not receiving reset emails, you’ll need to contact Sage support.

• Browser Problems: Try clearing your browser cache or switching browsers.

• Incorrect Login Page: Ensure you’re using this official link:
  👉 https://portal.sage.co.za/accounting

If problems persist, click the Contact Us link at the bottom of the page for support.

Tips for Managing Your Sage Pastel Login Credentials

To avoid future login headaches, here are a few tips:

• Use a Password Manager: Tools like LastPass or 1Password can store your credentials securely and autofill them when needed.

• Keep Your Email Updated: Make sure Sage has your current company email address on file.

• Note Down Your Customer Number: Keep it stored somewhere secure (but accessible), like in an encrypted notes app.

• Review Privacy Settings: Familiarize yourself with Sage’s Privacy Policy and Terms and Conditions to stay informed.

Final Thoughts: Stay Connected and In Control

The Pastel Login Sage Login process might seem like a small part of your accounting workflow, but it plays a big role in how you interact with your data. Whether you’re an accountant managing multiple businesses or a small business owner keeping tabs on expenses, streamlined access is key.

Bookmark the portal, keep your credentials safe, and refer back to this guide any time you need help logging in. With the right steps and resources, accessing your Sage Pastel Accounting system can be quick and stress-free.

✅ Quick Access Links

• 🌐 Login Portal: https://portal.sage.co.za/accounting

• 🔒 Reset Password: Reset Password – Step 1

• ❓ Forgot Customer Number: Customer Number Recovery