Chief Information Officer at Water Utilities Corporation
Job Description
Position Purpose
This role is accountable for the Corporate Service (which includes IT, Fleet Management, Property Management & Security Management) strategic and operational direction to achieve business goals.
It provides vision and leadership in the development and implementation of the unit’s strategy and accountable for the total cost of ownership of all infrastructure, management of the cost to serve as well as delivery of customer service to the internal business units.
The role provides guidance on the external service providers used to deliver systems, service and/or infrastructure. It is accountable for the financial sustainability of the unit.
The role leads and promotes a customer centric culture within the unit, promoting ways of working that ensure appropriate and proactive diagnosis of business needs and solutions that enable the WUC organisation to function more effectively.
Position Key Responsibilities
- Strategy
- Governance & Policy
- Business Requirements & Strategy Enablement
- Customer Service
- Continuous Improvement & innovation
Position Key Responsibilities cont.
- Corporate Services Programme Management
- People Management & Functional Effectiveness
- Financial Management
- SHEQ Championing
- Compliance & Governance
- Culture
Position Outcomes & Measures
- Business Enabling IT, Fleet, Property & Security strategies
- Effective Business Partnering relationships
- Enabling Corporate Services Governance Frameworks
- Financially viable operations (Total Cost of Ownership)
- Positive Return on investments
- Customer Satisfaction (quality of service, responsiveness & availability)
Qualifications and Experience
- Bachelor’s Degree in Information Systems, Engineering, Operations Management or related field is required
- A Business Administration or Management post graduate qualification is an added advantage
- 8 years related experience in managing a similar multi-disciplinary portfolio in an organisation with similar levels of complexity and scope, including 6 years in Senior Management level experience
Technical Competencies
Leadership Competencies
Leave:Â 30 working days per annum
5 years Fixed Term Contract
Other Benefits
Group Life Assurance (24-hour coverage)
75% paid by the Corporation towards Medical Aid
How to apply
Interested Botswana citizens should address their cover letter to:
Human Resource Director
Water Utilities Corporation
Private Bag 00276
Gaborone
AND
Attach a comprehensive Curriculum Vitae (C.V), certified copies of certificates, National Identity Card (Omang) as well as professional references and names and addresses of two referees. Follow the link here to apply
NB: certificates, identity card (omang), and references should be scanned as one document and uploaded together with Curriculum Vitae (C.V).
Only shortlisted candidates will be responded to.
No Physical applications will be accepted.
Skills:
Job Summary
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